We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
January 1, 2024
Name and contact information (email, phone number, address)
Account credentials and authentication information
Profile information and preferences
Communication records with our support team
Estate name, address, and property details
Resident and household member information
Visitor details and access records
Security personnel information and roles
Device information, IP addresses, and browser details
Usage data and application analytics
Log files and system performance data
Location data when using mobile applications
Provide and maintain the Accesssum security platform
Process visitor access requests and manage security codes
Enable emergency alert systems and notifications
Facilitate communication between residents and security personnel
Analyze usage patterns to improve our services
Develop new features and functionality
Conduct security monitoring and threat detection
Provide technical support and troubleshooting
Comply with legal obligations and law enforcement requests
Protect against fraud, abuse, and security threats
Enforce our terms of service and community guidelines
Resolve disputes and investigate security incidents
Share visitor information with authorized security personnel
Provide access logs to estate management as configured
Enable resident-to-resident communication features
Display emergency alerts to relevant community members
Cloud hosting and infrastructure providers
Analytics and performance monitoring services
Communication and notification services
Payment processing partners (for paid features)
Law enforcement agencies with valid legal requests
Regulatory authorities as required by law
Legal proceedings and dispute resolution
Emergency situations involving safety or security
End-to-end encryption for all sensitive communications
Multi-factor authentication and access controls
Regular security audits and penetration testing
Secure cloud infrastructure with 99.9% uptime
Employee background checks and security training
Strict access controls and need-to-know basis
Regular backup and disaster recovery procedures
Incident response and breach notification protocols
SOC 2 Type II certified security controls
GDPR compliant data processing procedures
ISO 27001 information security management
Regular third-party security assessments
Access and review your personal information
Update or correct inaccurate information
Export your data in a portable format
Request deletion of your personal information
Opt-out of non-essential communications
Control visibility of your information within the estate
Manage notification preferences and settings
Disable location tracking features
Deactivate or delete your account at any time
Transfer account ownership (for property managers)
Revoke access permissions for third parties
Download historical data before account closure
We're committed to transparency. If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.
